Scheduling & Attendance
All appointments should be pre-booked in advance. Missed or no-show appointments will not be rescheduled outside the 5-month window. A minimum of 48 hours’ notice is required for rescheduling. Rescheduled appointments must fall within the 5-month period.
Refunds & Transfers
All Signature Series packages are non-refundable and non-transferable. If a client discontinues treatments for any reason, no refunds or partial credits will be issued. Packages cannot be shared between clients.
Medical Conditions & Contraindications
Clients must disclose any relevant medical conditions, medications (including Accutane, Retin-A, antibiotics, etc.), skin sensitivities, or recent procedures (laser, chemical peels, etc.) that may affect treatment. Certain conditions may require rescheduling or physician clearance.
Aftercare Compliance
Clients are expected to follow all aftercare recommendations, including use of exfoliation products (Bushbalm), avoiding tight clothing, no hot tubs, sweating, or exfoliating for 24–48 hours post-treatment. Failure to follow aftercare may result in irritation or ingrowns.
Product Inclusions
Each package includes full-size Bushbalm products. Products are selected to match your skin goals and are not exchangeable once opened or used.
Photos & Progress Tracking (Optional)
Before/after photos may be taken (with your consent) to track results. These will remain confidential unless written permission is given for marketing use.
Service Refusal
Her Smooth Moves reserves the right to refuse or pause service if a client is late, non-compliant with scheduling, or exhibits inappropriate behavior.
Agreement Acknowledgement
By signing below, you confirm that: