Membership Agreement & Treatment Consent
Her Smooth Moves Signature Club
Please read and agree to the following before enrolling in a Smooth Moves membership.
Membership Structure & Results
The Smooth Moves Signature Club memberships are designed to support ongoing maintenance, skin health, and long-term improvement through consistent sugaring.
Results may vary based on individual factors including hair growth cycle, hormones, skin type, genetics, consistency, and adherence to aftercare recommendations. Memberships support progress but do not guarantee permanent hair removal.
Scheduling & Consistency
Consistency is essential for best results.
Most maintenance clients rebook every 4–6 weeks
Membership services must be redeemed within 6 weeks of payment
Services do not roll over
Unused services expire after the 6-week redemption window
Delays or skipped appointments may impact results.
Commitment & Billing
All memberships require a minimum 3-month commitment
Membership fees are billed automatically on a recurring basis
Memberships remain active unless cancelled according to the terms provided at sign-up
Appointments, Cancellations & No-Shows
Appointments must be booked in advance
A minimum of 48 hours’ notice is required to reschedule or cancel
Missed or late-cancelled appointments are forfeited and cannot be rebooked
Priority booking applies only while membership is active
Refunds & Transfers
Memberships are non-refundable and non-transferable
Services cannot be shared, exchanged, or transferred between clients
No partial credits or refunds will be issued for unused or forfeited services
Service Limitations
Membership services apply to maintenance clients only
Services included in each tier cannot be upgraded, swapped, or exchanged for higher-value treatments
Glow Maintenance Vajacial™ treatments are standalone services and are not included unless explicitly stated in a membership tier
Medical Conditions & Contraindications
Clients must disclose all relevant medical conditions, medications (including Accutane, Retin-A, antibiotics), skin sensitivities, or recent procedures (laser, chemical peels, etc.).
Certain conditions may require rescheduling or medical clearance to ensure safety.
Aftercare Compliance
Clients agree to follow all aftercare recommendations, including:
Use of recommended aftercare products (including Bushbalm)
Avoiding exfoliation, hot tubs, excessive sweating, or friction for 24–48 hours post-treatment
Failure to follow aftercare may result in irritation, ingrowns, or delayed results.
Retail Products
Retail product discounts apply only while membership is active.Products are non-refundable once opened or used.
Photos & Progress Tracking
Before and after photos may be taken with client consent for progress tracking. Images remain confidential unless written permission is provided for marketing use.
Service Refusal
Her Smooth Moves reserves the right to refuse or pause service if a client is:
Late or repeatedly non-compliant with booking policies
In violation of aftercare or health disclosures
Exhibiting inappropriate or disrespectful behavior
